Surfacing Leaders Podcast – Stop Chasing Customers and Start Building Believers with Jason Milen
In the latest episode of the Surfacing Leaders Podcast, I join Marc Koehler to explore a transformative approach to business: “Stop Chasing Customers and Start Building Believers.” Discover how shifting your focus from one-time transactions to fostering long-term loyalty can strengthen both your business and your leadership. We delve into the lessons learned from a multigenerational family business, the importance of rebuilding trust, and how a membership-based mindset can create stability. If you’re a leader or entrepreneur looking to build something enduring, this conversation is packed with practical insights you can implement immediately!
The B.E.T. Framework: A Smarter Way to Make Bold Business Decisions
The B.E.T. Framework gives business leaders a practical system for making bolder, smarter decisions. Blueprint, Experiment, Transform. Here’s how it works.