What Blockbuster, Kodak, and My Car Wash Have in Common
Blockbuster and Kodak didn’t fail because of bad luck. They failed because they confused protecting the business with running it. Here’s what that cost them.
Surfacing Leaders Podcast – Stop Chasing Customers and Start Building Believers with Jason Milen
In the latest episode of the Surfacing Leaders Podcast, I join Marc Koehler to explore a transformative approach to business: “Stop Chasing Customers and Start Building Believers.” Discover how shifting your focus from one-time transactions to fostering long-term loyalty can strengthen both your business and your leadership. We delve into the lessons learned from a multigenerational family business, the importance of rebuilding trust, and how a membership-based mindset can create stability. If you’re a leader or entrepreneur looking to build something enduring, this conversation is packed with practical insights you can implement immediately!
The B.E.T. Framework: A Smarter Way to Make Bold Business Decisions
The B.E.T. Framework gives business leaders a practical system for making bolder, smarter decisions. Blueprint, Experiment, Transform. Here’s how it works.
Why Risk Avoidance Is Killing Business Growth
Most leaders think they’re avoiding risk. They’re not. They’re making a more dangerous bet. Learn how to make smarter growth decisions and build predictable revenue.